ETKO Sports Academy

Privacy Notice & Cookies Policy

Commitment

ETKO Sports Academy appreciates the importance of keeping personal information private and protected for everyone associated to ETKO Sports Academy Limited. You can be assured that we do our best to ensure that your personal information is secured so that your confidentiality is maintained. We are committed to maintaining the trust and confidence of our visitors to our web site, subscribers to our newsletter and users of our services.

Purpose and Aims

The purpose of this Privacy Notice is to provide clear and concise information on the use of data that we collect from our visitors to our web site, subscribers to our newsletter and users of our services. Here you will find information on how we treat data that we collect from visitors to our website, when someone subscribes to our newsletter or registers for our services.

This Privacy Notice applies throughout ETKO Sports Academy and governs our approach to Data Protection and Privacy. In implementing this Privacy Notice, we aim to be responsible with the data that we collect from visitors to our website, when someone subscribes to our newsletter or registers for our services.

Visitors to our Website

When someone visits http://www.etkosportsacademy.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.

If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Newsletter Sign Up

As part of the registration process for our e-newsletter, we collect personal information. We use that information for a few reasons: to tell you about information you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with any other organisations or businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s Privacy Notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing Management at management@etkosportsacademy.co.uk

People who contact us via Social Media

We use Facebook, Instagram, Twitter and YouTube and also a third-party provider, Hootsuite, to manage our social media interactions. If you send us a private or direct message via social media, specifically through Facebook, Instagram or Twitter, the message will be stored by Hootsuite for three months. It will not be shared with any other organisations. For information on the Privacy Notices for all social media providers please see Facebook’s, Instagram’s, Twitter’s, Hootsuite’s and YouTube‘s.

Users of our Services

When you use ETKO Sports Academy, we collect information relating to you and your use of our services from a variety of sources. As part of the registration process for our programmes and memberships, we collect personal information. We use that information for a few reasons: to keep you up to date with information you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with any other organisations or businesses.

We use third-party providers, Class4Kids, to deliver our children’s booking system and Glofox for our Adult’s Booking System. For more information, please see Class4Kids’ and Glofox’s privacy notices.

User of our services who are requested to compete, will be required to become members of Scottish Gymnastics or British Wrestling.  For more information please see their privacy notices.

Information we collect directly from You

Personal and Sensitive Personal Information
The information we collect primarily will include personal information such as; name, address, email address, phone number, age, sex, medical information including information on physical / mental disability. The information we hold on children under the age of 16 will be held only on the authorisation from a legal parent / guardian.

For recruitment purposes, we may also collect sensitive information including; nationality, ethnicity, religious or political beliefs or associations, sexual orientation, marital status, family status, national insurance number, educational, criminal, employment history, references and personal views except those about other individuals.

You can unsubscribe or deactivate your registration to our services by unsubscribing through our third-party services or by contacting our admin team at admin@etkosportsacademy.co.uk

How is Information Collected

We collect information in two ways; information we get directly from you to use our services and information we get from use of our services via a third party.

Information we get from your use of services via a third party may include personal information.  For more information on External Links to Other Websites please see below.

How we use your Information?

We use information that we collect about you or that you have provided to us; including any personal information:

• To provide you with information on our products or services that you have requested from us.
• To fulfil any other purpose in which you provided it.
• To provide you with notices about membership, including renewal notices and expiration.
• To carry out obligations and enforce our rights arising from any contracts entered between you and us, including billing and collection.
• To notify you about changes to our site or any of our products or services we offer or provide through it.
• To allow you to participate in interactive features on our site.
• In any other way we describe when you provide the information.
• For any other purpose with your consent.

Who has access to your Information

ETKO Sports Academy will not provide any information collected that personally identifies you to any other company or organisation, unless it is required to do so by law, Court Order by other Government or law enforcement authorities or as described in this Privacy Notice.

Retention of your Information

At ETKO Sports Academy we will only retain your personal data where deemed necessary to provide the services to which you have registered for. At your request or if you no longer use our services, unless you have requested us not to, we will delete all personal data within 1 year that we no longer have a legitimate reason to retain.

We are required to retain sufficient personal data about you, in the event of an insurance claim which may occur in the future, in order that we can identify you and confirm that you were a user of our services for the period stated.

We may need to retain other information to comply with legal or statutory requirements. As the reason for retaining certain types of information varies, the retention periods can also vary significantly.

For more information on our retention periods please contact us directly at management@etkosportsacademy.co.uk

Your Rights

All Emails and Information related to our services are compulsory for all our members registered to our programmes. This is to ensure that everyone receives consistent information about our services. You will not receive promotional emails or newsletters unless you have subscribed to do so.

Although ETKO Sports Academy has made every effort to ensure that the information provided on our website is accurate at the time of publication, audiences who rely on any information do so at their own risk. ETKO Sports Academy does not warrant its accuracy and disclaims any liability to any third party anywhere in the world for any injury, damage, loss or inconvenience arising as a consequence of any use of or the inability to use information on the website and other communications to the fullest extent permitted by law.

External Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Notice and if you have questions about how a site uses your information, you will need to check that site’s privacy statement.

We use third-party providers, Mailchimp, Glofox and Class4Kids, to enable you to view our newsletter and to book and use our services. For more information, please see MailChimp’s Privacy Notice, Glofox’s Privacy Policy and Class4Kids Privacy Policy.

Access to Your Personal Information

You have a right to know about the personal information that ETKO Sports Academy holds about you and to receive a copy of that information provided upon request. You also have a right to correct, amend or delete the information that ETKO Sports Academy holds about you if it is incorrect. If you wish to exercise these rights and you are not currently using the services of ETKO Sports Academy please email your request to ETKO Sports Academy Management at management@etkosportsacademy.co.uk

Security

We take all reasonable safeguards to keep all your personal information as secure as digitally possible. Our staff members are made aware of their obligations to keep your information for authorised use only. Of course, no technology or data protection procedure and policy is fail-safe, but we have made every effort to keep our systems up to date with the relevant protocols.

All personal data should be accessible only to those who need to use it. A judgement should be based upon the sensitivity and value of the information in question; but we always consider keeping personal data:

• in a lockable room with controlled access.
• in a locked drawer or filing cabinet.
• if data is computerised, on network servers and on password-protected databases and not on local systems, it will have suitable security access levels determined, applied and monitored.
• particular care is taken care of portable ICT equipment, memory sticks etc. which are password protected to prevent unauthorised access.
• sensitive data is not kept on memory sticks or routinely taken from the premises of ETKO Sports Academy on any form of removable media however it may be accessed remotely by staff who work off site.

The security measures that we have put in place ensure that:

• only authorised people can access, alter, disclose or destroy personal data;
• those people only act within the scope of their authority; and
• if personal data is accidentally lost, altered or destroyed, it can be recovered to prevent any damage or distress to the individuals concerned.

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 24th May 2018. We may need to update or modify this Privacy Notice at any time and modifications are effective upon posting to the ETKO Sports Academy website.

You are responsible for reviewing this Privacy Notice periodically to ensure that you are aware of any changes to it.

Contacting ETKO Sports Academy

If you have any questions about this Privacy Notice, the Privacy Practices of ETKO Sports Academy or if you want to exercise any of your rights given under this Privacy Notice you can contact:

• Email: management@etkosportsacademy.co.uk
• Mail: Management, ETKO Sports Academy, North Mains of Barra, Oldmeldrum, Aberdeenshire, AB51 0BB

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Cookies Policy

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

How long are cookies stored for?

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window.  Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu

Cookies used on the Website

A list of all the cookies used on the ETKO Sports Academy Website, by category, is set out below.

Strictly Necessary Cookies

These cookies enable services you have specifically asked for.

These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.

Performance Cookies

These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages.

These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Functionality Cookies

These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Third party cookies

These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site.

For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.